the purple Fig
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Keeping Austin Clean since 2007

Cleaning Services

Dear Prospective Client,

The Purple Fig is an Austin home-grown local business, and for this reason we hold ourselves to a higher standard. We strive to provide the highest quality cleaning service available.

How are we different?

- We are exceptionally skilled in the art of natural cleaning
- We use only the highest quality tools and supply all our own supplies: Dyson vacuums, microfiber cloths and our own recipes for cleaning supplies
- We are bonded and insured
- We are knowledgeable and informed on natural methods to achieve a healthy home
- We communicate effectively and all speak English
- We always guarantee our work
- We provide health insurance for our employees: healthy, happy employees just clean better!

Thanks for considering us. We look forward to exceeding your expectations!

Peace,

Amanda May
Founder, The Purple Fig Cleaning Company

Services Offered

We offer residential and commercial green cleaning services. We also do move in/move outs, deep cleanings, and special projects. Email or call us with any questions.

Pricing

We are priced extremely competitively Our pricing structure is different than most cleaning services- we charge based on time.

Our base rate is $110 plus tax. This includes up to three hours of cleaning, along with all supplies except a toilet brush. After this base rate, we charge $36 per hour. It’s pretty simple.

How to get the most from your cleaning

How to get the most from your cleaning:
- Picking Up: We understand that each household has different needs and expectations. We strive to take this into account to give each client the best clean possible. This said, we clean most efficiently when things are picked up. We absolutely don’t mind picking up, but the less picking up we do, the more time we have to clean.
- Notes and Communication: We also love notes- are the clean linens in the dryer? Did you want the bathmats washed? Let us know and we can make sure to get it done.
You can also email us anytime at amanda@cleanfig.com and any special instructions will be communicated to your cleaner and your client file updated.

Policy

Cancellation/Rescheduling/No-one-home Policy:

a) within 24 hrs of cleaning : text 512.705.0791 with your name and address
To cancel a scheduled cleaning with 24hrs, there is a $35 cancellation fee. Please let us know as soon as possible of any changes and we will do everything we can to accommodate.
b) more than 24 hrs ahead of the scheduled cleaning: email us at amanda@cleanfig.com
c) No-one-is-home, key wasn’t left, etc. We are not able to get into your home.
If we are at your home and the agreed upon way of us entering your home is not available, we will call you to see if we can work something out. Please make sure to keep a current phone or cell number on file with us. If this is not possible, we do reserve the right to charge the $35 cancellation fee. We don’t like to do this, but we do the best we can to respect your time, and we ask that you do the same for ours.

Payment Methods:

Payment is expected at the time of service.
Our preferred method of payment is a credit card on file with us. We accept MasterCard, Visa, Amex and Discover. We leave an invoice at the time of service and the invoiced amount is charged to your card. We like to keep it simple.
Checks are also accepted at the time of payment.

Distance Charge:
A portion of our cleaning rate is allocated to mileage cost. If your home is more than 20 miles roundtrip from our office at 6th and Mopac, we do charge a distance fee of $.505/mile, since this is what we reimburse employees. This allows us to still clean for clients living a bit out of our range, while still keeping costs down.